Privacy Policy

Privacy Policy for Grosvenor Casino Swansea

Grosvenor Casino Swansea is committed to protecting the privacy of its users. This policy outlines how we collect, use, store, and share personal data.

What Data Do We Collect?

We collect information that you voluntarily provide when creating an account or using our services. This includes:

• Email address
• Username
• Password (hashed for security)
• Profile information (optional)

We may also collect data from your interactions with us, such as login times, usage habits, and preferences.

How Do We Use Your Data?

Grosvenor Casino Swansea uses collected data to:

• Provide personalized services and recommendations
• Improve our website and mobile application experience
• Respond to support queries and resolve issues
• Create a secure account environment

We may also use your data for marketing purposes, but we will only contact you with relevant information or offers if you have opted-in to receive such communications.

How Do We Store Your Data?

Grosvenor Casino Swansea takes the security of your personal data seriously. We store all user data in encrypted form using industry-standard protocols (HTTPS). Our databases and servers are regularly backed up, and we implement measures to prevent unauthorized access.

We use third-party services to provide certain functions, such as email marketing and analytics. These partners adhere to our strict guidelines for data protection and do not collect or share sensitive personal information.

How Do We Share Your Data?

Grosvenor Casino Swansea shares user data with affiliated companies (within the Rank Group) only when necessary for providing services or resolving issues. We may also disclose aggregated, non-personal data to improve industry standards or partner with third-party service providers who meet our strict requirements for security and confidentiality.

In some cases, we are required by law to share personal data, such as in response to a court order or legitimate request from authorities. However, we will always strive to minimize the extent of any sharing under these circumstances.

What Are Your Rights?

Users have various rights regarding their personal data, including:

• Access: You can review and update your account information at any time.
• Correction: If you find any inaccuracies in your data, please contact us for correction.
• Deletion: Please note that we must retain some basic data (e.g., registration date) due to regulatory requirements.

You also have the right to withdraw consent or opt-out of marketing communications. You can do this by adjusting your account settings or contacting our support team.

Changes to This Policy

Grosvenor Casino Swansea reserves the right to update and modify its Privacy Policy at any time, without prior notice. These changes will be effective upon publication on our website or through notification within the application.

Please review this policy regularly to stay informed about how we handle user data.

By using Grosvenor Casino Swansea services, you consent to our collection, storage, and use of your personal data as outlined in this Privacy Policy.